Answers To Your Questions.

Move Solutions has been providing commercial moving services since 1987 with zero layoffs in over 40+ years of operation. Commercial office and industrial moving is our entire focus. Every employee, every truck, and every piece of equipment we own exists to serve that singular purpose.

We are part of the Total Office Solutions family of companies, which gives our clients access to furniture, technology, decommissioning, and facilities services under one accountable partner when a project needs more than just the move.

We support more than 400 families and operate with 275+ full-time W-2 trained professionals. We do not use day-labor staffing agencies or subcontract site crews to third parties. The crew that shows up on your move day has been background-checked, drug-screened, and trained to our standards before they ever set foot on a client site.

We also own the largest quantity of company-owned office-moving equipment in the Southwest, which means we do not rent equipment on the fly or improvise on large projects.

Yes. Move Solutions is 51% woman-owned and 48% veteran-owned. We hold the following certifications:

• WBENC (Woman’s Business Enterprise National Council)
• NAWBO (National Association of Women Business Owners)
• Texas HUB (Historically Underutilized Business)
• GSA (General Services Administration Schedule)
• TXMAS (Texas Multiple Award Schedule)

Companies and agencies with diversity supplier requirements can use our contracts toward their reporting goals.

Yes. Move Solutions is a member of the Total Office Solutions (TOS) family of brands, which includes Office Furniture Plus, TechTeam Solutions, Office Boy, Corporate Source, Paint & Carpet, and others. When a project involves furniture, IT relocation, decommissioning, or ongoing facility support, we coordinate those services through TOS so you have one point of accountability.

We are also a member of the Office Moving Alliance (OMA), a nationwide network of 45 member companies operating across 228 markets with more than 15,000 movers, which allows us to serve multi-city and national accounts consistently.

Three things are meaningfully different about how we operate:

• Process-driven execution. We run every project through BrassTacks, our proprietary technology platform that creates, tracks, and reports all project data in real time. You see what we see, when we see it.
• Employee-based crews. Our people are W-2 employees, not contract day labor. That means consistent training, accountability, and a crew that takes ownership of your project from first contact to final punch list.
• Scale and equipment. We own 40+ air ride cargo trucks, 150,000 RFID-tracked reusable crates, 2,500 four-wheel dollies, and 8 forklifts. We are not improvising.

Yes. We partner with 25+ charitable causes and nonprofits across North Texas, including serving as the lead organizer for the Toys for Tots drive across all TOS companies. If your organization has a move need and a tight budget, reach out. We will be honest about what we can offer and point you to the right contact if we cannot take it on directly.

We hold several vehicles that allow federal, state, and local buyers to work with us without a separate bid process:

• GSA Schedule for federal agencies
• TXMAS (Texas Multiple Award Schedule) for Texas state and local entities
• Texas HUB certification for diversity supplier credit
• WBENC certification for federal and corporate diversity requirements

If you do not see the vehicle your agency requires, ask. We may have it or be able to route the engagement through a partner.

Yes. We have experience moving offices, common areas, and equipment on military installations. Our crews can follow facility security protocols, work within base access requirements, and accommodate escort policies for restricted areas. Contact us with your facility requirements before the project begins and we will confirm compatibility.

Yes. We are SAM.gov registered and maintain a current CAGE code. We hold active certifications for WBENC, Texas HUB, GSA, and TXMAS. We can provide all required documentation as part of any bid response or solicitation. If your agency requires a specific certification we do not hold, we will tell you and may team with a partner who does.

Yes, depending on scope and available scheduling. We understand that fiscal year deadlines are real and non-negotiable. Tell us the hard deadline upfront and we will be direct about whether we can meet it. We will not promise a completion date we cannot deliver. For projects requiring rapid mobilization, our OMA network can supplement our local capacity.

Yes. We frequently subcontract to prime contractors on federal and state projects, particularly where our WBENC or HUB status helps meet small business or diversity participation goals. If you are a prime contractor looking for a qualified moving subcontractor for a Texas-based project, contact us with the solicitation details and we will respond with qualifications and pricing.

We carry the following types of coverage and provide ACCORD Form 25 documentation before any project begins:

• Texas “Subscription” Workers Compensation for all employees
• General Liability
• Cargo / Transportation Coverage
• Auto Liability

Our limits meet or exceed standard commercial requirements for access to office buildings, government facilities, and institutional sites.

Texas “Subscription” Workers Compensation provides you with the full legal defenses available under Texas statute. This is important because alternative workers compensation programs, sometimes offered by non-subscribing companies, strip you of those statutory defenses when their crews are on your property. When Move Solutions crews are on your site, you are protected under the strongest available legal framework.

Yes. We provide COIs to the specifications required by your building, property manager, or accounts payable team. Contact your Move Solutions account manager or call 1.800.668.3752 with the requirements. We typically turn a COI request around within one business day.

Yes. Our current W-9 is available on request. Email or call us and we will send it directly to your accounts payable team. If your finance department requires a specific format or attestation, let us know what they need and we will provide it.

Yes. All W-2 crew members are background-checked and drug-screened before their first day and are subject to random drug testing throughout employment. For projects in secure facilities, government installations, healthcare sites, or financial services environments, we can provide crew documentation and coordinate access requirements in advance. Let us know your facility protocols before the project is scheduled.

We accept checks, ACH bank transfers, wire transfers, and major credit cards. For established commercial clients, we extend Net-30 terms after a credit application is approved. Payment terms are customized per project and detailed transparently in your proposal and invoice through BrassTacks. Call 1.800.668.3752 to discuss terms for a specific project.

For new clients without an established credit history, we typically request a deposit before the project begins, with the balance due on or before completion. For approved net-terms clients, full payment is scheduled against the invoice. We are transparent about the deposit structure before you commit to anything.

Yes. We accept purchase orders for qualified commercial accounts, government entities, and institutions. If your organization requires a PO prior to scheduling, provide it during the project setup phase and we will reference it on all billing documents. For government purchases against a contract vehicle (GSA, TXMAS, BuyBoard), include the contract number with your PO.

The fastest way is through our BrassTacks client portal, which is linked directly on your invoice. You can pay by ACH or credit card there. If you prefer to mail a check or wire, remittance details are included on the invoice. If you have a question about an invoice, contact your dedicated account manager or call 1.800.668.3752.

Changes in scope are managed through a change order process in BrassTacks. Any pricing adjustment is documented, priced transparently, and requires your approval before we execute. We do not add undisclosed charges after the fact. If scope changes on the day of the move, our project manager will flag it with you before proceeding.

The fastest way is to call 1.800.668.3752 or request a quote through our website. You can also book a meeting directly with someone on our team. The first step is always the same: a short conversation to understand your scope, your timeline, and any building or site constraints. From there we will schedule a pre-move survey if needed and turn around a proposal.

Yes. We conduct detailed pre-move surveys, either in person or via video call for remote or multi-city projects. The survey is free and it is how we catch things that matter for the quote: access constraints, elevator size, dock availability, building rules, and items that need special handling. Every project also includes a detailed timeline with milestones, coordination points, and completion dates tracked through our BrassTacks platform.

We recommend 4 to 6 weeks for large projects. For urgent situations, call us immediately at 1.800.668.3752 and we will tell you honestly whether we can accommodate the timeline. Our busiest periods are end-of-quarter months (March, June, September, December) due to lease cycles, so the earlier you engage, the more scheduling flexibility you have.

Site protection is standard on every project. We provide floor runners, wall padding, corner guards, door jamb protectors, elevator pads, and equipment with non-marking wheels. Our project managers also coordinate with building engineers ahead of the move for HVAC shutdown windows, power requirements, loading dock reservations, and elevator holds to ensure nothing in the building is at risk during execution.

Our damage claim rate is less than 1%. We achieve this through RFID-tracked reusable crates, specialized protection protocols on every move, experienced W-2 crews, OSHA-certified quality control managers who audit every job site, and detailed work orders verified after every project. In the rare event damage occurs, we have comprehensive insurance and an established claims process to address it immediately.

We maintain a fleet of 150,000 RFID-tracked Stack-N-Pack No-Lift Crates. These are crush-proof, lockable, stackable reusable containers that replace single-use cardboard on every move we run. One crate serves hundreds of projects over its lifetime. They protect assets better than cardboard, reduce landfill waste substantially, and make moves more efficient because they stack uniformly in our trucks. We pick them back up after you unpack, clean them, and return them to rotation.

Yes. We offer post-move verification, punch list completion, and ongoing MAC support after your project closes. If something shifts, a piece needs adjustment, or a department needs to move three months later, we keep your project records and floor plans on file so the next round goes faster. Our Office Boy division also provides same-day assistance for smaller tasks that come up between larger projects.

We provide comprehensive commercial office moving and workplace transition services, including:

• Office and industrial relocations, locally and nationally
• MAC (Moves, Adds, Changes) for ongoing workspace support
• FF&E installation and reconfiguration
• Secure warehousing and inventory management
• Facility decommissioning and lease-compliant space returns
• Technology relocation through TechTeam Solutions (servers, cabling, IT equipment)
• Pre-move surveys, post-move support, and project management

Yes. We execute moves 24 hours a day, 7 days a week, including nights, weekends, and holidays. Our dispatch center coordinates scheduling around your operational requirements, and after-hours pricing is detailed transparently in your project proposal. If business continuity matters to your project, after-hours scheduling is often the right call.

MAC stands for Moves, Adds, and Changes. It is ongoing workplace support for internal relocations, workstation reconfigurations, department changes, and equipment adds that happen after your initial move is complete.

Yes, we provide dedicated embedded teams that work at your location on an ongoing basis for facilities and MAC support. We also offer same-day assistance for small tasks through our Office Boy division with no minimums and no advance notice required.

Yes. TechTeam Solutions, our technology division, handles PC disconnect and reconnect, server relocation, network cabling installation and removal, A/V setup, and IT equipment inventory management. TechTeam also provides R2-certified electronics recycling, secure hard drive destruction, and NAID AAA certified shredding with certificates of destruction.

Yes. We provide complete decommissioning services to return your lease space to landlord-compliant condition. That includes furniture liquidation and removal, low-voltage cabling removal (plenum removal), electronics and e-waste recycling, secure shredding, and final cleanup. We coordinate directly with your property manager to make sure all requirements are met before you hand back the keys.

Yes. Through the Office Moving Alliance we serve clients nationally and internationally across 228 markets. We assign a single point of contact at Move Solutions and coordinate all partner markets through our OMA network, so your experience and standards stay consistent regardless of where the project lands.

We have experience across a wide range of environments beyond standard office moves, including:

• Data centers and server room relocations with specialized climate and security protocols
• Healthcare and medical offices with HIPAA-aware chain of custody
• Cleanrooms with contamination control protocols
• Hospitality with a dedicated department for hotel room and FF&E projects
• Call centers with technology and rapid setup requirements
• Universities, schools, and government facilities
• Manufacturing and industrial relocations with heavy equipment

BrassTacks is Move Solutions’ proprietary project management platform. It is cyber-secure, mobile, and real-time — if we know something about your project, you know it too. BrassTacks handles proposals, work orders, scheduling, crew assignments, inventory tracking, completion reports, and job-site photos in one place.

For clients, this means no information gaps between the office and the crew. You have access to the same data we do, from any device, at any time during your project.

Our 150,000-crate RFID system tracks every crate from your origin space through transit to your destination. For asset-intensive projects, we also provide barcode or RFID tagging of individual furniture pieces, equipment, and IT assets with online client portal access so your team can see where everything is in real time.

You do not have to wait. BrassTacks gives you real-time access to project data, scheduling, and status updates. Job-site photos are uploaded as they are taken. For national or multi-market projects, you see progress across all locations from a single dashboard, which is particularly useful for facilities managers overseeing simultaneous rollouts.

Yes. Our fleet of 40+ air ride cargo trucks uses GPS tracking. For time-sensitive deliveries or projects where a building has specific arrival windows, our dispatch team uses live fleet data to coordinate access and communicate ETAs to your building manager proactively.